Effective Date: 1/01/2024

At The Gallery House Boutique Hotel (https://www.thegalleryhousebb.com/), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a reservation.

1. Information We Collect

When you visit our website or make a booking, we may collect the following types of information:

• Personal Information: Name, email address, phone number, payment information, and reservation details.

• Usage Data: IP address, browser type, pages visited, and time spent on our site.

• Cookies: We use cookies to improve your experience and analyze website traffic.

2. How We Use Your Information

We use the information we collect to:

• Process bookings and payments

• Communicate with you about your reservation

• Provide customer service and support

• Send occasional promotional emails (only if you opt-in)

• Improve our website and booking process

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only with:

• Trusted third-party service providers who assist in operating our website and processing bookings (e.g., payment processors)

• Legal authorities, if required by law or to protect our rights

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Remember your preferences

• Enable secure booking functionality

• Understand how visitors use our site via tools like Google Analytics

You can adjust your browser settings to refuse cookies, but some site functionality may be limited.

5. Data Security

We implement industry-standard measures to protect your personal data, including SSL encryption for online transactions.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request corrections or deletions of your data

• Opt out of marketing emails at any time

To make a request, contact us at:thegalleryhousebb1895@gmail.com

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

The Gallery House Boutique Hotel
Email: thegalleryhousebb1895@gmail.com
Website: https://www.thegalleryhousebb.com

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Terms and Conditions

Effective Date: 1/01/2024

Welcome to https://www.thegalleryhousebb.com (the "Site"). By using this Site or booking a stay at The Gallery House Boutique Hotel, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Booking & Payment

• All bookings made through the Site are subject to availability and confirmation.

• A valid credit or debit card is required to secure your reservation.

• Full payment or a deposit may be required at the time of booking, depending on the selected rate plan.

• We reserve the right to cancel any reservation if payment is not received.

2. Check-In / Check-Out

• Check-in: 3:00 PM

• Check-out: 10:00 AM
  Early check-in or late check-out may be available upon request and subject to availability and additional fees.

3. Cancellation Policy

• Cancellations made within the cancellation window (as listed on your booking confirmation) may be eligible for a full or partial refund.

• No-shows and last-minute cancellations may forfeit the full booking amount.

• Specific cancellation terms will be outlined during the booking process and in your confirmation email.

4. Guest Responsibilities

By staying with us, guests agree to:

• Treat the property and furnishings with care and respect.

• Follow all house rules provided upon check-in.

• Be considerate of other guests and neighbors by keeping noise to a minimum.

• Cover the cost of any damages caused during the stay.

5. Property Access

• The Gallery House Boutique Hotel reserves the right to enter rooms in case of emergency or for necessary maintenance, with reasonable notice when possible.

• Smart locks are used on all guest rooms to ensure security and convenience.

6. Liability Disclaimer

• We are not responsible for any lost, stolen, or damaged personal items during your stay.

• Use of the property, including common areas and outdoor spaces, is at your own risk.

• We are not liable for any injuries or accidents that occur on the premises.

7. Website Use

• All content on this Site is owned or licensed by The Gallery House Boutique Hotel.

• You may not copy, reproduce, or use any content for commercial purposes without our written permission.

• You agree not to use the Site for any unlawful or harmful activities.

8. Privacy

Use of our Site and services is also governed by our Privacy Policy, which explains how we collect and use your personal information.

9. Modifications

We reserve the right to update or change these Terms and Conditions at any time. The updated version will be posted on this page with a new effective date.

10. Contact Us

For questions about these Terms and Conditions, please contact us at:
Email: thegalleryhousebb@gmail.com
Website: https://www.thegalleryhousebb.com